Product Details
What We Deliver
Product Protection
- Go beyond the standard warranty.
- Keep products in use longer.
- We safeguard accidental damage and failures — no extra work for you.
Shipping Protection
- Tired of shipping complaints? We've got your back.
- Covers loss, damage and courier mistakes, so you don't have to.
- More satisfied for you, fewer headaches.
- No more claims chaos, we've got it handled.
Seen it all. Covered it all.
Turn shipping chaos into operational calm.
Lost Packages
Damaged in Transit
Mis-delivery by Carrier
Shipping Protection FAQS
Warranty
Shipping Protection is backed by a 2-year replacement warranty and long-term quality support, so you can choose with confidence.
Discover Warranty Details
Order & Delivery
From the moment your payment is confirmed to the discreet delivery at your doorstep, we manage every step with precision and professional care.
Processing Estimates
Manufacturing a doll typically takes 3-5 weeks. This timeframe varies by brand and complexity. We prioritize quality inspection at every stage of the build.
*Notice: Production may experience delays during international holidays (Christmas, Chinese New Year, etc).
| Brand | Estimated Time | Advanced Options (Add-on) |
|---|---|---|
| thedollwives | 15-20 Days | Implanted hair +10 Days, ROS mouth +30 Days |
Worldwide Shipping
In-Stock Items: Dispatched within 1-2 business days.
Custom Orders: Shipped immediately after passing our final quality check.
Custom Orders: Shipped immediately after passing our final quality check.
*All delivery times are estimates provided by carriers. Regional weather or customs clearing may impact these dates.
| Shipping Carrier | Destination | Estimated Time |
|---|---|---|
| Fedex | USA | 8-12 Days |
| UPS | USA / Canada | 6-8 Days |
| UPS | Australia | 7-10 Days |
| UPS | European Countries | 8-20 Days |
| EUB Post Service | Global | 20-30 Days |